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DCP’s COVID-19 UPDATE

Michael Hinton, Toya Jones, Sakina Goodman, Toni Siders, Edwina Milligan, Shana Smith and Andre Humes

Kudos to the team for extraordinary efforts in getting Associates back to work. Detroit Chassis, like many companies, was challenged and tasked with gaining momentum and reopening after Governor Gretchen Whitmer announced her approval for companies to return to production.

The struggle was real and known by our customers. Senior leaders within Ford Motor Company were aware and wanted daily updates on the team’s plan to progress. The plan involved retaining and motivating Associates, and by helping them to understand the vital role that each Associate plays in the production process.

The DC team coached and counseled Associates on new protocols, social distancing, and communicated openly regarding COVID-19 at the plant.

Production Associates embraced this approach and appreciated the enhancements to the Personal Protective Equipment policy.

Since the return to regular production, there has been one case identified and, the team responded immediately by implementing protocols to address the Associate with care, performing contact tracing, and limiting the spread. A new App is now used for Associates to self-certify each morning electronically and this reduces the amount of time it takes to complete the entry process daily.

They say, “When times get tough, the tough get going.” Well, that has never been truer anywhere than it is here at Detroit Chassis! I’m so grateful to be a part of such an amazing family of co-workers. The COVID-19 pandemic hit our community, especially hard and when we returned to work very much shorthanded. I watched with amazement as DCP Associates pitched in to cover two or three and even four jobs each to protect our promise of delivering customer joy!!

The team showed an unbelievable fight to accomplish what MOST places would have deemed impossible! Thirteen units were built with more than 60% of our workforce unavailable! With our business at risk and our customers hurting for our product, Human Capital, Human Resources, and the UAW teamed into action collectively working together to save the business!

“There were early morning and late-night conference calls, and seven-day workweeks to begin to build the team back up. I’m so thankful to them all.”

“As a result of their efforts, and a ‘win-at-all-cost-attitude’ from our entire company, more than 70 referrals have been received by DCP Associates! That Detroit fighting spirit fuels me and makes me feel so very fortunate to be a part of the DCP family.”

“We still have much to do, but there is no doubt that this team is more than up to the challenge of getting back to full strength and delivering on our promise of 100% Customer Joy! We are still accepting referrals and still improving daily as the chart below shows. Let’s keep the momentum going DCP! Ain’t no stopping us now, we’re on the move!”

Philip White
Plant Manager – Detroit Chassis Plant

DETROIT CHASSIS PLANT

  • Detroit Chassis has been busy making enhancements to the quality operating system.
  • Additional Quality Gate Inspectors were added to the process along with additional torque operators using the latest technology in the industry for auditing torque. Staffing in this area increased by 500%.
  • A Manufacturing Excellence System (MES) has been added to the I-Shaft installation process.
  • A Batch-and-hold 24-hour process is now in place so that any issues identified can get addressed before units ship to improve customer satisfaction.
  • An MES is planned for Rear Axles in July 2020. It will:
    • Ensure there are no leaks and that fluid volume is correct.
    • Confirm all of the correct parts were used and verify torque.
    • Axles will not pass this station if there is an issue.

Plans include installing a larger scale of MES throughout the plant at all delta critical stations.

“There is a proverb in Scripture which says ‘A man will be satisfied with good by the fruit of his words.’ In other words, we need to put in action what we say to reap the benefits. I am excited to say that there are additional quality actions that are taking place now and ones planned for the future that will reap benefits for DCP, Ford, and our customers.”

David Taylor
VP Engineering – Detroit Chassis Plant

Associates preparing items for packaging in the newly designed dunnage box preparation area.

DETROIT CHASSIS AVON

Tony Rollison, UAW Local 200 Steward/Materials Handler, Chino Gonzales, Maintenance Technician, Jim Henson, Engineering Manager and David Forney, Interim Plant Manager

Detroit Chassis Avon awarded Agueybano “Chino” Gonzalez, Maintenance Technician, the Employee of the Month recognition for June 2020. Chino was recognized earlier this month at a Town Hall meeting. He received a $25 Gift Card for having demonstrated an excellent quality of work along with a stellar attitude.

He has been with Detroit Chassis since August 03, 2015, and is currently the only Maintenance Technician. He worked to keep Detroit Chassis Avon, functioning, since the return to production from the mandated COVID-19 Pandemic shut-down by Governor Mike DeWine.

Agueybano “Chino” Gonzalez Maintenance Technician

THANK YOU, to Chino Gonzalez, from the UAW Local 2000 and the Detroit Chassis Leadership team.

Keep up the good work!

DCA’s COVID-19 UPDATE

David Forney, Interim Plant Manager, reported that 94% of the workforce returned following the COVID-19 pandemic and that there have been no cases of COVID-19 identified at DCA since the return to production.

The team continues to practice the wearing of masks, social distancing and frequent hand washing to help combat the spread of the disease.

All Associates have their temperatures taken upon entering the building each day and certify they are not experiencing any of the symptoms associated with COVID-19.

DCA PREPARES FOR 2ND SHIFT

The plant will start second-shift production Monday, June 22, 2020, to meet increased customer demand. We added 24 new Associates who will complete training on the first-shift before assignment to the second. Both shifts will run Monday – Thursday until further notice.

Forward questions to dforney@detroitchassis.com.

COMMUNITY RESOURCES

DPS Corona Resource Page – Food pickup sites, academic information, and Corona positive cases through DPS schools
DPS Resource Page

City of Detroit COVID 313 – Resources for families including utility relief, free Wi-fi, housing, and more
COVID 313

Scholly – $200 cash assistance for families with students
SC holly Application Page

Pantry.Net – Food Pantry locator
Pantry.net

Forgotten Harvest – Food resources & appointments
Forgotten Harvest Website

Gleaners Community Food Bank – Food resources & place to donate for those in need
Gleaners Website

Detroit Food Updates – Updates on your favorite restaurants’ hours & operation during COVID – 19
Detroit Food Website

Great Start Wayne – Daily food pantry & warm meal updates for the homeless and those in need
GSW Website

Eater Detroit – List of grocery stores that offer curbside pickup and delivery in Detroit
Eater Detroit

Michigan Bridges – Food delivery or meals for those who are older than 60
Michigan Bridges

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  • Work/life services care, finding movers, kennels and pet care, vacation planning, and more.

To learn more about the Lincoln Financial Employee Connect program, visit www.Lincoln4Benefits.com or www.GuidanceResources.com  (user name = LFGsupport; password = LFGsupport1)
Or talk with a specialist at 888-628-4824.

EmployeeConnect SM services are provided by ComPsych® Corporation, Chicago, IL.

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